BSAVA Manual SA Practice Management & Development 9781905319404

(0)
Write review
 Available
Log in for prices

Additional Accessories

Description:

BSAVA Manual of Small Animal Practice Management and Development (Clarke ? Sept 2012). This is more than just a management book! Written by a range of experienced authors who have designed and built surgeries, managed veterinary staff, bought and used the equipment, and ?cleaned the floors?, this Manual brings ideas and guidelines that will be useful in improving and running a small animal veterinary business, whether established or new. Following a brief foray into the construction planning process, each area of the practice, both clinical and non-clinical, is considered in detail -- its design, equipment and maintenance, and the organization and management of the clinical and support teams. The second part of the Manual deals with communication and people management issues, including leadership skills and self-management, together with the ethical and legal framework within which vets and vet nurses work. Thirdly, the business aspects of veterinary practice are explored, including planning, finance, marketing, the client experience and clinical governance. As well as being a daily source of information for veterinary surgeons and managers in companion animal practice, the Manual help support studies for certificates in practice management. It will aid preparation for PSS and VMD inspections, and will be of benefit to all practitioners wanting to improve their quality of service, premises and facilities, and the management of their clinical and support teams. Examples of forms, protocols and SOPs are given throughout and the book has a wealth of images to complement and enhance the text . The first BSAVA Manual of Practice Improvement was published in 1972; this completely new Manual will inspire and support a new generation of veterinary surgeons in their careers in small animal practice. 9781905319404

Delivery

All orders are despatched from our Melbourne warehouse, please advise when placing orders if products are urgent or require special delivery instructions. 

 

Non Warranty Returns

We will accept returns for products; no longer required, incorrectly ordered or change of mind.  We must be notifyed within 7 days of recepit and returns are at customers expense unless products were incorrectly sent by us.  We can assist in arrnaging returns on your behalf if required.  All returnes must be received in "as new" and "salable condition" for full product credit, however some products may incurr a re-stocking fee.  Incomplete, used, damaged or products not returned in original packaing may be accepted with a partial credit applied after inspection.  Call us on 1300 881 681 if you have any questions regarding returns.

Returns and Exchanges
Helping you make sound choices
Warranty & Support
In-house service workshop
Need help selecting the right products
Call us or visit our showroom
  Available
Log in for prices
Sheep and Goat Medicine, 2nd Edition (Pugh ? Aug 2011) is an authoritative yet...
  Available
Log in for prices
Manual of Diagnostic Cytology of the Dog and Cat (Dunn ? March 2014)is the ideal quick...
  Available
Log in for prices
Blackwell's Five-Minute Veterinary Practice Management Consult, Third...
  Available
Log in for prices
Shear Magic Rocket 4500 Battery Trimmer. A small, lightweight battery operated trimmer...
  Available
Log in for prices
SurgiVet Central Venous Seldinger Catheter Sets. Used for venous pressure monitoring,...
  Available
Log in for prices
SurgiVet Chest Drainage Tubes. Chest drainage tubes can be used for the drainage of air...
  Available
Log in for prices
Microscope Lens Cleaner. ?No-Residue? Lens Cleaning Solution. 28gram dispensing bottle....
  Available
Log in for prices
Microscope Lens Cleaning Paper. Lint-Free Lens Tissues. Special grade pop-up sheets...
  Available
Log in for prices
DOUBLE: Instrument Cleaning Brush. For proper cleaning of expensive surgical...
  Available
Log in for prices
Faecal Specimen Container. A proper faecal exam is important, however getting proper...